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F.A.Q

Do you have a physical store?

Yes we have a store in Gurgaon:

1. AG 85, Ground floor, Unitech Arcadia Market, South city-2

Sector 49, Gurugram, Haryana 122018, India

 

How long will it take for my package to reach me?

We usually ship within 5 to 7 business days from the date of order. This excludes transit time from the logistics partner.

What kind of payments methods do you offer?

You can pay for your order through debit/credit cards, UPI,  PayTM and other wallets. All transactions are powered and protected by Razorpay. We do not yet have a COD option.

What if a product arrives damaged or broken?

We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to track how carefully they are handled. If you have received a product that arrived damaged or broken, please contact us via email (herbs4sure@gmail.com) so that we can remedy the situation.

What is your return policy?

For safety and hygiene reasons our products cannot be restocked or resold so we do not accept returns. We know that it can be difficult to order new skin care products online, that is why we offer our sale and discounts from time to time.

Can I cancel or modify mt orders after I have placed it?

Orders cannot be modified after they've been placed. However, you can cancel your order before it has been shipped. For anything else, please write to us at
herbs4sure@gmail.com